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Terms and Conditions

We care about your time and specifically allocate our time for your appointment. To ensure all our patients are able to be seen in a timely manner we ask that you adhere to our terms and conditions that are in place to ensure appointments made are attended to.

Advance Confirmations

We send out two appointment confirmations, first being two weeks prior to your appointment and the second being the day prior to your appointment via SMS. You are required to confirm your attendance to both SMS appointment confirmations. We will make best endeavours to try and contact you should a confirmation not be received. Failure to confirm your attendance may result in us cancelling your appointment with or without further notice given to you so that other patients can be seen during this time.

Non-Refundable Booking Fee

Appointments that are 60 minutes or greater may require a non-refundable booking fee to secure the time slot. This is due to the significant amount of time that is dedicated to you. This payment will be applied towards the value of your treatment. If your treatment gap payment is less than the booking fee, you will be given the option of a refund to your original payment method or holding the funds towards a future appointment. Should you require to reschedule your appointment we require at least 48 hours notice. Appointment cancellations, re-schedules or no shows within the 48 hour window may result in your non-refundable booking fee being forfeited and a new non-refundable booking fee being required to make a subsequent appointment. 

We may also require non-refundable booking fee to be made for a future appointment of any duration if there have been previous last minute cancellations, re-schedules or no shows. 

Credit Card Authorisations

You may also be required to provide your credit card details at the time of an appointment being made through the website to secure your appointment. Your credit card details are securely saved using our payment partner Stripe Payments with no payment being required up front. Should you require to reschedule your appointment we require at least 48 hours notice. Appointment cancellations, re-schedules or no shows within the 48 hour window may result in your credit card being charged $100. 

What do we do with the cancellation fees? 

We do not take any pleasure in charging cancellation fees, however in the interest of all our patients, it is a necessity. We do not seek to profit off the cancellation charges and all cancellation fees charged go towards our local sponsorship partners, such as Bridgepoint Public School. 

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Sibel Serce

Oral Health Therapist | DEN0002453022 – Registered Oral Health Therapist

Sibel is one of our Oral Health Therapists at Millennium Dental.

Since becoming a member of the team, Sibel has consistently demonstrated the utmost commitment and dedication towards helping each of our patients. She has gained her experience in both the public health sector, as well as other private clinics throughout Sydney.

Her friendly nature makes her extremely approachable. When tailoring to her patients’ needs, Sibel ensures she is able to provide an attentive yet pleasurable dental experience for everybody she meets.  She is extremely passionate about promoting oral health to both her friends and fellow peers.

Sibel is a graduate of the University of Sydney with a Bachelor of Oral Health. She is also bilingual in speaking English and Turkish.

When she is away from the clinic, Sibel loves spending time with her big family, finding cafes for brunch as well a gym workout.

Ivo Smilek

Director

Hi, i’m Ivo, part owner and practice manager at Millennium Dental Mosman. My journey didn’t start in dentistry, it began in finance. Along the way I’ve discovered that what truly motivates me is helping people feel cared for and supported. That’s what lead me to build a practice where compassion, comfort, and genuine connection come first. 

Dentistry can be intimidating, and I’m committed to creating a space where patients feel listened to, respected, and confident that they’re in good hands. I’ve continued to invest in the latest technology to ensure our patients experience the very best dental care possible. The practice is more than a workplace, it’s a community of shared values. 

Outside of work, I love spending time with my children and taking them on camping adventures. 

Shruti Kulhalli

 BDS(Adel) PGDipClinDent(Implants) | DEN0001411599 – Registered General Dentist

Since graduating with a Bachelor of Dental Surgery from the University of Adelaide, Dr Shruti Kulhalli has worked in Sydney and Adelaide, both as a dentist and as a university clinical tutor.  Dr Shruti brings extensive range of experience to our practice and strives for perfection when treating each and every one of her patients, always tailoring her approach to an individual’s needs. Her warm and friendly manner ensures a comfortable, personal experience for each patient. Always seeking to stay up-to-date with the ever-evolving world of dentistry, she regularly attends dental conferences and courses all around Australia. With a keen interest in both cosmetic and complex restorative dentistry.  As a mum of 2 young kids, Dr Shruti is especially passionate about the need for great paediatric dentistry.

Dr Shruti particularly enjoys the interpersonal and artistic aspects of dentistry. She loves being able to meet and to get to know different people each day and nothing gives her greater pleasure than using her skills and experience to help people gain optimal dental health and a beautiful smile. She also firmly believes that health is holistic, and when planning treatment, and always considers her patient’s general physical health and their well-being with the knowledge that these can have an important influence on oral health. 

In the little time that she’s not being a dentist or a mum, Dr Shruti is a regular at her local pilates studio, and also loves learning and reading about health and wellness. In 2013, she received her certificate in health coaching with the Institute of Integrative Nutrition. This has given her the unique ability as a dentist to provide advice to her patients on the link between dental health and nutrition.

Gabriela Siefert

Front Office Coordinator

Gabriela is the welcoming face and calming presence that greets every patient who walks through our doors. With a naturally warm and compassionate approach, she ensures each person feels seen, supported and genuinely cared for from the moment they arrive. 

In her spare time, Gabriela loves to spend time with family and exploring the world. Her favourite destinations are Greece, Italy and wherever it’s warm.